Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's garments but did not contact every member regarding the update.
Social Media Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update to its shipping options after backlash from users.
